Shipping & Returns

** Please be advised that any postal strike will have an impact on delivery times - We will always aim to ensure your order is with you as soon as possible but there may be some delays that are out of our control**
SHIPPING RATES
UK
Standard Shipping (2-5 working days) - £5
Express Shipping (Next Working Day If Ordered Before 2pm) - £8 
Saturday Shipping (If Ordered Before 2pm Friday) - £12
Free Standard Shipping (2-5 working days) On orders over £200 
EUROPE ZONE A
(Austria, Belgium, Czechia, Denmark, Germany, Hungary, Luxembourg, Netherlands, Poland) - from £8
EUROPE ZONE B 
(Bulgaria, Croatia, Estonia, Finland, Greece, Latvia, Lithuania, Monaco, Romania, San Marino, Cyprus) - from £8
 
EUROPE ZONE C 
(Italy, Portugal, Slovakia, Slovenia, Spain, Sweden) - from £13.50
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EUROPE ZONE D
(France & Ireland) - from £9
INTERNATIONAL
United States & Canada - from £12.99
Rest Of The World - from £9
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RETURNS POLICY

We offer a returns policy of a full refund within 14 days of receipt of your purchase if the product is faulty, described incorrectly or just doesn't suit you. We can offer you an exchange within 28 days of purchase if we have the stock to facilitate the request, if not then we will offer you a credit note as a form of resolution. Anything outside these terms unfortunately will not be accepted. Furthermore, we do not cover the cost of returning the product. You’ll need to return your item(s) in their original packaging to:

Prevu Studio
Unit 5 Communication Park
Steyning Way
Hounslow
London
TW4 6DL
Customer Service Details:
Please note any queries' sent to our social handles won't be picked up. For a faster response please use the email or telephone line below, please make sure you have your order number details at hand.
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Opening Hours: Monday - Friday 10am - 4pm GMT 
0208 2830 201